General Terms and Conditions

1. Scope

These general terms and conditions (Terms) apply to all contracts for the website plans offered on wolfsohn.ai (Starter, Business, Commerce) concluded between the provider named in section 2 and customers. Customers may be consumers or businesses. Deviating terms of the customer do not become part of the contract unless the provider expressly agrees to them in text form. Individual software, AI and automation projects are governed by separate agreements; these Terms apply to them only supplementarily.

2. Contracting party

Hüseyin Kurtoglu Wolfsohn (sole proprietorship) Alte Schulgasse 9 64850 Schaafheim Germany Email: [email protected] Further details can be found in the legal notice (Impressum).

3. Services

The subject of the contract is the creation, provision and ongoing operation of a website as a continuing service (subscription). The specific scope (including number of pages, hosting, domain, SSL, email and shop features) depends on the selected plan as described on the offer page at the time of ordering. Design and implementation are based on the content and information provided by the customer. Where a plan includes support with legal pages for the customer's website, this is the technical provision of standard pages and does not constitute legal advice.

4. Contract formation

The presentation of the plans on the website is an invitation to submit an offer. The contract is concluded when the customer completes the payment process via our payment provider Stripe. The customer receives a confirmation by email. Contract languages are German and English. In case of discrepancies, the German version prevails.

5. Prices and payment

The stated prices are net prices, plus statutory VAT. The final price including VAT is shown during checkout before the order is completed. Payment is made monthly or yearly in advance via the payment provider Stripe, depending on the selected billing period. The available payment methods are shown at checkout.

6. Term and cancellation

The contract runs for an indefinite period with billing periods of one month (monthly billing) or one year (yearly billing). The customer may cancel the contract at any time with effect from the end of the current billing period; fees already paid for the current billing period are not refunded. The right of withdrawal for consumers (section 7) and the right to extraordinary termination for good cause remain unaffected. Cancellation is possible via the "Cancel contracts here" button on this website, by email or in any other text form. After the contract ends, the website and the associated services are deactivated. On request, we provide the customer with the content they supplied in a common format.

7. Right of withdrawal for consumers

Consumers have a statutory right of withdrawal of 14 days. Details and the model withdrawal form can be found in the withdrawal notice.

8. Customer obligations

The customer provides the content required for implementation (in particular texts, images, logos) and warrants that they hold the necessary rights. Unlawful content must not be provided or distributed via the website. The customer is responsible for the accuracy of the website content and for their own statutory disclosures (for example the legal notice and privacy policy of their website).

9. Usage rights

For the duration of the contract, the customer receives the non-exclusive right to use the website created for them for their own purposes. Content provided by the customer remains their property; the customer grants the provider the usage rights required to perform the contract. Pre-existing components, tools, templates and libraries of the provider or third parties remain the property of the provider or the respective rights holders.

10. Availability

The provider strives for continuous availability of the hosted website. Short interruptions, for example due to maintenance, updates, failures of upstream providers or force majeure, are possible and do not constitute a defect insofar as they are reasonable. Planned maintenance is carried out outside usual business hours where possible.

11. Liability

The provider is liable without limitation in cases of intent and gross negligence, for damages resulting from injury to life, body or health, and under the German Product Liability Act. In the event of a slightly negligent breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely), liability is limited to the foreseeable damage typical for this type of contract. Liability for slight negligence is otherwise excluded.

12. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the state of their habitual residence. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the provider's registered office. Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

B.1 Scope: business customers only

Custom projects are offered exclusively to businesses, freelancers, legal entities and other commercial users acting in the course of their trade, business or profession. By requesting or commissioning a custom project, the customer confirms that it acts as a business and not as a consumer. Unless expressly agreed, we do not provide legal, tax, financial or compliance advice.

B.2 Offers, contract formation and changes

Website content, marketing materials and price examples are non-binding unless expressly marked as a binding offer. The contract is formed when we confirm the order in text form, an agreed prepayment is received, or we begin performance with the customer's approval. Before the final scope is fixed, we may request an onboarding call, a project questionnaire, technical access or data samples. If the customer's requirements change after the offer, price, timeline and scope may be adjusted accordingly.

B.3 Customer cooperation and approvals

The customer provides the required information, materials, access credentials, approvals and feedback accurately, completely and on time. The customer is responsible for the legality and rights clearance of all provided data and content, including contact lists, CRM data and communication workflows. Delays caused by missing cooperation, late approvals or unavailable third-party systems extend agreed deadlines accordingly. Work outside the agreed scope may be charged separately.

B.4 AI-specific terms and human supervision

AI outputs are generated or supported by probabilistic systems and may be inaccurate, incomplete, outdated or unsuitable for a specific case. AI systems we provide are decision-support and workflow-support tools; they do not replace human commercial judgment, legal review or professional advice. Final purchasing and pricing decisions, customer approvals, legal assessments, outgoing communications and business commitments remain the customer's responsibility. Where agents execute workflows, appropriate human approval steps, limits, logging and monitoring must be in place. We do not guarantee sales, conversion rates, marketplace approvals, search visibility or error-free AI output.

B.5 Acceptance of project deliverables

The customer reviews deliverables without undue delay and reports material defects in text form. If the customer uses a deliverable in production, publishes it, approves it, or does not report material defects within the agreed review period, the deliverable is deemed accepted. Minor deviations that do not materially impair the agreed use do not prevent acceptance.

B.6 Third-party services, integrations and platform rules

Services may depend on third parties such as hosting, payment providers, AI model providers, communication APIs, CRM systems or marketplaces. We are not responsible for their terms, availability, technical limits, price changes or account suspensions unless caused by our fault. The customer complies with the platform, API and anti-spam rules applicable to its use case. Third-party license, usage, API, hosting and transaction fees are charged separately unless expressly included in the offer.

B.7 Usage rights, confidentiality and data backups

Customer data remains the property of the customer or its licensors. Pre-existing know-how, methods, templates, reusable components, libraries, prompts, agent architectures and internal tools remain ours. After full payment, the customer receives the agreed usage rights to the project-specific deliverables for internal business purposes; source-code transfer, exclusive rights or resale rights require an express agreement. Open-source components are licensed under their respective licenses. Both parties keep the other party's non-public business, technical and financial information confidential. Where we process personal data on behalf of the customer, the parties conclude a data processing agreement under Art. 28 GDPR before processing begins. Unless expressly agreed, the customer is responsible for regular backups of its data and systems. For data loss caused by simple negligence, liability is limited to the restoration costs that would have been incurred with proper backups.

B.8 References and force majeure

Publicly naming the customer as a reference (name, logo, case study) requires prior approval, unless the customer has already made the cooperation public itself. The same applies in reverse to the customer's use of our names and materials. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, strikes, internet or power outages, government measures, cyberattacks or third-party service interruptions. Affected obligations are suspended for the duration of the event.

Related pages

• Withdrawal notice
• Cancel contracts here
• Legal notice